Job Creator Sign-up Questions
Getting started for the first time might be confusing. No worries, we are here to help you out.
How do I sign up a Jiffy Job Creator account?
Step 1: Visit Jiffy Jobs website
Step 2: Click on "CREATE FREE ACCOUNT" on the header
Step 3: Fill up the registration form

Step 5: Click on "Create Account"
Step 2: Click on "CREATE FREE ACCOUNT" on the header
Step 3: Fill up the registration form

Step 5: Click on "Create Account"
How can I update My Account information
Step 1: Click on your name located on the top right-hand corner after you have logged in
Step 2: Click on "Account"

Step 3: Click on
located beside your name to edit your personal information

Step 2: Click on "Account"

Step 3: Click on


What kind of information can I edit or update in My Account?
There are 2 kinds of information you can edit or update, they are :
1) Personal Information
- hiring via personal profile
2) Company Information
- hiring via company profile
1) Personal Information
- hiring via personal profile
2) Company Information
- hiring via company profile
How can I update my profile image?
Step 1: Click on your name located on the top right-hand corner after you have logged in
Step 2: Click on "Account"

Step 3: Click on
located beside your name to edit your personal information
Step 4: Click on "Browse" to select your image

Step 5: Click on "Update"
Step 2: Click on "Account"

Step 3: Click on

Step 4: Click on "Browse" to select your image

Step 5: Click on "Update"
How can I change my email?
Step 1: Click on your name located on the top right-hand corner after you have logged in
Step 2: Click on "Account"

Step 3: Click on
located beside your name to edit your personal information
Step 4: Type in your new email address

Step 5: Click on "Update"
Step 2: Click on "Account"

Step 3: Click on

Step 4: Type in your new email address

Step 5: Click on "Update"
How can I change my password?
Step 1: Click on your name located on the top right-hand corner after you have logged in
Step 2: Click on "Account"

Step 3: Click on
located beside your name to edit your personal information
Step 4: Type in your new "Password" and "Confirm Password"

Step 5: Click on "Update"
Step 2: Click on "Account"

Step 3: Click on

Step 4: Type in your new "Password" and "Confirm Password"

Step 5: Click on "Update"
How can I create or change my company profile?
Step 1: Click on your name located on the top right-hand corner after you have logged in
Step 2: Click on "Account"

Step 3: Click on "Edit" under the company section

Step 4: Complete the information needed in the form

Step 5: Click on "Update"
Step 2: Click on "Account"

Step 3: Click on "Edit" under the company section

Step 4: Complete the information needed in the form

Step 5: Click on "Update"
Dashboard Related Questions
Dashboard provides a simplify and quick view for you to monitor or to highlight any action needed.
How does the Job Attendances works?

Job attendances chart show you the overview of today and on-going job attendance status which you have created and assigned to a Job Seeker.
e.g. 11 job seeker is currently attending the job and 1 job seeker is late for the job.
No Show - Not clocked in after the job end time
Completed - Clocked out, signed off and being approved
Late - Not clock in after the job start time
On Going - Clocked in for the job
Tip: You can click on the chart to see the full information in details.
How does the Position Activities works?

Position activities show you information on your hiring (Position posted for hire).
e.g. 4 new job seeker applying for the position you posted
New Applications - Job Seekers applied (pending for your action) to the position you have created
Withdrawal - Job Seeker with Approved application who request (pending for your action) to drop out from the position
Tip: You can click on the number to see the full information in details.
How does the Job Activities works?

Job activities show you information on your job scheduling (Job created to be filled).
New Request - Job Seeker requested (pending for your action) to the job you created
Releasing - Job Seeker with an accepted job and wish to drop the job (pending for your action)
Tip: You can click on the number to see the full information in details.
My Position Related Questions
Every hiring starts from defining a position, it roles, responsibilities and remunerations.
How can I create a new Position?
Step 1: Click on "My Positions"

Step 2: Fill up the information needed

Status
Open - Visible to Public (everyone can view under "Listing" in their app)
Close - Non-visible to Public (only you and approved Job Seeker can see this position)
Step 3: Click "Submit" to save and complete

Step 2: Fill up the information needed

Status
Open - Visible to Public (everyone can view under "Listing" in their app)
Close - Non-visible to Public (only you and approved Job Seeker can see this position)
Step 3: Click "Submit" to save and complete
How can I edit My Position information?
Step 1: Click on "My Positions"

Step 2: Click on the position's "Title" that you wish to edit within the 'Position List'

Step 3: Click on the "Edit Position" button in 'Position Detail'


Step 2: Click on the position's "Title" that you wish to edit within the 'Position List'

Step 3: Click on the "Edit Position" button in 'Position Detail'

How to identify which Position have any Pending Application?
Step 1: Click on "My Positions"

Tip: or click on the number on "Position Activities" in 'Dashboard'
Step 2: Check the "Pending" column under the 'Position List' table

e.g. 3 pending applications under position title 'App Ambassador'

Tip: or click on the number on "Position Activities" in 'Dashboard'
Step 2: Check the "Pending" column under the 'Position List' table

e.g. 3 pending applications under position title 'App Ambassador'
How to do I respond to a Job Seeker's application?
Step 1: Click on "My Positions"

Tip: or click on the number on "Position Activities" in 'Dashboard'
Step 2: Click on the Position "Title" you wish to look at in the 'Position List' table

e.g. 2 pending applications under position title 'Concierge Assistant'
Step 3: Click on "Pending" under 'Status' column

Step 4: Select "Approved" under the 'Choose a new status' drop-down list

Choose a new status
Approved - approve the position application
Mismatched - reject the position application
Withdraw approved* - approve the Job Seeker's request for dropping out in the position
Withdraw rejected* - reject the Job Seeker's request for dropping out in the position
*only applicable when after the Job Seeker initiated a withdrawal request
Step 4: Click on "Save changes"

Tip: or click on the number on "Position Activities" in 'Dashboard'
Step 2: Click on the Position "Title" you wish to look at in the 'Position List' table

e.g. 2 pending applications under position title 'Concierge Assistant'
Step 3: Click on "Pending" under 'Status' column

Step 4: Select "Approved" under the 'Choose a new status' drop-down list

Choose a new status
Approved - approve the position application
Mismatched - reject the position application
Withdraw approved* - approve the Job Seeker's request for dropping out in the position
Withdraw rejected* - reject the Job Seeker's request for dropping out in the position
*only applicable when after the Job Seeker initiated a withdrawal request
Step 4: Click on "Save changes"
How do I stop hiring for the Position?
Step 1: Click on "My Positions"

Step 2: Click on the Position "Title" you wish to stop in the 'Position List' table

Step 3: Click on the "Edit Position" button in 'Position Detail'

Step 4: Select "Close" on 'Status'

Status
Open - Visible to Public (everyone can view under 'Listing' in their app)
Close - Non-visible to Public (only you and approved Job Seeker can see this position)
Step 5: Click "Submit" to save

Step 2: Click on the Position "Title" you wish to stop in the 'Position List' table

Step 3: Click on the "Edit Position" button in 'Position Detail'

Step 4: Select "Close" on 'Status'

Status
Open - Visible to Public (everyone can view under 'Listing' in their app)
Close - Non-visible to Public (only you and approved Job Seeker can see this position)
Step 5: Click "Submit" to save
How to check Job Seeker's profile before responding to the application?
Step 1: Click on "My Positions"

Step 2: Click on the position's "Title" that you wish to view within the 'Position List' table

Step 3: Click on "Job Seeker's name" in the 'Applications' table

Step 4: View Job Seeker's personal particulars via the "Profile" tab

Step 5: View Job Seeker's past job reviews via the "Timeline" tab


Step 2: Click on the position's "Title" that you wish to view within the 'Position List' table

Step 3: Click on "Job Seeker's name" in the 'Applications' table

Step 4: View Job Seeker's personal particulars via the "Profile" tab

Step 5: View Job Seeker's past job reviews via the "Timeline" tab

Online Training Related Questions
In-app training and quiz ensure Job Seeker to have sufficient knowledge to execute the job.
How to create online Training for my Job Seekers?
Step 1: Click on "My Positions"

Step 2: Click on the Position "Title" you wish to create the training in within the 'Position List' table

Step 3: Click on the "Create Training"

Step 4: Fill in the training content and upload PDF (optional)

Visibility
Public - visible to all approved Job Seekers
Private & Draft - visible to Job Creator only
Step 5: Click on "Save Training"

Step 2: Click on the Position "Title" you wish to create the training in within the 'Position List' table

Step 3: Click on the "Create Training"

Step 4: Fill in the training content and upload PDF (optional)

Visibility
Public - visible to all approved Job Seekers
Private & Draft - visible to Job Creator only
Step 5: Click on "Save Training"
How to edit the Training content?
Step 1: Click on "My Positions"

Step 2: Click on the Position "Title" where the training falls under in the 'Position List' table

Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to edit in 'Training List'

Step 5: Click on "Edit Training"

Step 6: Update the content

Visibility
Public - visible to all approved Job Seekers
Private & Draft - visible to Job Creator only
Step 7: Click on "Save Training"

Step 2: Click on the Position "Title" where the training falls under in the 'Position List' table

Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to edit in 'Training List'

Step 5: Click on "Edit Training"

Step 6: Update the content

Visibility
Public - visible to all approved Job Seekers
Private & Draft - visible to Job Creator only
Step 7: Click on "Save Training"
How to view who have completed the Training?
Step 1: Click on "My Positions"

Step 2: Click on the Position "Title" where the training falls under in the 'Position List' table

Step 3: View "Complete Training" column under 'Applications' table


Step 2: Click on the Position "Title" where the training falls under in the 'Position List' table

Step 3: View "Complete Training" column under 'Applications' table

How to create an online Quiz to evaluate my Job Seekers?
Step 1: Click on "My Positions"

Step 2: Click on the Position "Title" you wish to create quiz in within the 'Position List' table

Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to edit in 'Training List'

Step 5 : Click on "Create Quiz"

Step 6 : Fill in the Quiz Title, Question, Answers and passing score

*Click on "Add Question" if you want to add more questions
Step 6 : Click on "Save Quiz"

Step 2: Click on the Position "Title" you wish to create quiz in within the 'Position List' table

Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to edit in 'Training List'

Step 5 : Click on "Create Quiz"

Step 6 : Fill in the Quiz Title, Question, Answers and passing score

*Click on "Add Question" if you want to add more questions
Step 6 : Click on "Save Quiz"
How to edit the Quiz content?
Step 1: Click on "My Positions"

Step 2: Click on the Position "Title" where the quiz is created within the 'Position List' table

Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to edit in 'Training List'

Step 5 : Click on "Edit Quiz"


Step 2: Click on the Position "Title" where the quiz is created within the 'Position List' table

Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to edit in 'Training List'

Step 5 : Click on "Edit Quiz"

How to view Quiz result?
Step 1: Click on "My Positions"

Step 2: Click on the Position "Title" where the quiz is created within the 'Position List' table

Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to view the quiz result within 'Training List'

Step 5: View results on the "Quiz Results" table


Step 2: Click on the Position "Title" where the quiz is created within the 'Position List' table

Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to view the quiz result within 'Training List'

Step 5: View results on the "Quiz Results" table

My Jobs Related Questions
Start creating jobs and shifts for your Job Seeker to execute and fulfill.
How to create a Job?
Step 1: Click on "My Jobs"


Step 2: Click on "Create new job"

Step 3: Select the 'Position' which this Job is for and click "Next"

Step 4: Fill up the fields 'Job Info' and click on the "Submit" button to publish

Visibility
Public - Visible to everyone within the approved position
Private - Visible to Job Creator and approved Job Seeker
Draft - Visible only to Job Creator
Status
Open - Visible to everyone within the approved position
Close - Visible only to Job Creator


Step 2: Click on "Create new job"

Step 3: Select the 'Position' which this Job is for and click "Next"

Step 4: Fill up the fields 'Job Info' and click on the "Submit" button to publish

Visibility
Public - Visible to everyone within the approved position
Private - Visible to Job Creator and approved Job Seeker
Draft - Visible only to Job Creator
Status
Open - Visible to everyone within the approved position
Close - Visible only to Job Creator
How to edit a Job?
Step 1: Click on "My Jobs"


Step 2: Find the job you wish to edit using date range filter or search

Step 3: Click on the "Title" on the row you wish to edit

Step 4: Click on "Edit Job"

Step 5: Edit any field in 'Job Info' and click on the "Save"

Visibility
Public - Visible to everyone within the approved position
Private - Visible to Job Creator and approved Job Seeker
Draft - Visible only to Job Creator
Status
Open - Visible to everyone within the approved position
Close - Visible only to Job Creator


Step 2: Find the job you wish to edit using date range filter or search

Step 3: Click on the "Title" on the row you wish to edit

Step 4: Click on "Edit Job"

Step 5: Edit any field in 'Job Info' and click on the "Save"

Visibility
Public - Visible to everyone within the approved position
Private - Visible to Job Creator and approved Job Seeker
Draft - Visible only to Job Creator
Status
Open - Visible to everyone within the approved position
Close - Visible only to Job Creator
How to respond to a Job Seeker's job request?
Step 1: Click on "My Jobs"



Step 2: Click the "Title" on the row which has pending job request

Step 3: Click on the "Status" of the Job Seeker on the Request list in Job Detail

Step 4: Select the appropriate option in "Choose a new status"

Status
Pending - Job Seeker requested for the job
Approved - Job Creator approved or assigned the Job Seeker to the job
Mismatch - Job Creator reject or remove Job Seeker to the job
Release approved - Job Seeker's request to drop the job is being accepted by Job Seeker
Release rejected - Job Seeker's request to drop the job is being rejected
Step 5: Click on "Save Changes



Step 2: Click the "Title" on the row which has pending job request

Step 3: Click on the "Status" of the Job Seeker on the Request list in Job Detail

Step 4: Select the appropriate option in "Choose a new status"

Status
Pending - Job Seeker requested for the job
Approved - Job Creator approved or assigned the Job Seeker to the job
Mismatch - Job Creator reject or remove Job Seeker to the job
Release approved - Job Seeker's request to drop the job is being accepted by Job Seeker
Release rejected - Job Seeker's request to drop the job is being rejected
Step 5: Click on "Save Changes
How to assign a Job to a Job Seeker?
Step 1: Click on "My Jobs"


Step 2: Find the job you wish to assign someone to using date range filter or search

Step 3: Click on the "Title" on the row you wish to edit

Step 4: Click on the "Assign" button

Step 5: Select Job Seeker name from the 'Job Seeker List'

Message - highlight any conflict between the selected job seeker with the job
Step 6: Select "Next" to confirm


Step 2: Find the job you wish to assign someone to using date range filter or search

Step 3: Click on the "Title" on the row you wish to edit

Step 4: Click on the "Assign" button

Step 5: Select Job Seeker name from the 'Job Seeker List'

Message - highlight any conflict between the selected job seeker with the job
Step 6: Select "Next" to confirm
How to close/cancel a Job that is created.
Step 1: Click on "My Jobs"


Step 2: Find the job you wish to edit using date range filter or search

Step 3: Click on the "Title" on the row you wish to edit

Step 4: Click on "Edit Job"

Step 5: Select "Close" in "Status"

Step 6: Select "Submit" to save

Step 7: "Mismatch" all "Approved" Job Seekers on the 'Requests' table (if any)



Step 2: Find the job you wish to edit using date range filter or search

Step 3: Click on the "Title" on the row you wish to edit

Step 4: Click on "Edit Job"

Step 5: Select "Close" in "Status"

Step 6: Select "Submit" to save

Step 7: "Mismatch" all "Approved" Job Seekers on the 'Requests' table (if any)

Attendances Related Questions
Monitor and review Job Seekers performance.
How to view Job Seeker's attendance during work?
Step 1: Click on "Attendances"

Step 2: Filter the Date Range

*Default = Today
Step 3 : You may refine the data with the search bar


Step 2: Filter the Date Range

*Default = Today
Step 3 : You may refine the data with the search bar

How to tell who is On Break?
Step 1: Click on "Attendances"

Step 2: Under 'Total Break (min)' column. If there is a "Coffee" icon, it represents that the Job Seeker is currently on a break


Step 2: Under 'Total Break (min)' column. If there is a "Coffee" icon, it represents that the Job Seeker is currently on a break

How to edit Attendance?
Step 1: Click on "Attendances"

Step 2: Click on the "Job Title" line you wish to edit
Step 3: Edit the respective fields

*Status, Date, Time, Rating, Review, Signature, and Signed By are editable
Step 4: Click on "Save Changes"


Step 2: Click on the "Job Title" line you wish to edit

Step 3: Edit the respective fields

*Status, Date, Time, Rating, Review, Signature, and Signed By are editable
Step 4: Click on "Save Changes"

How to sign off and approve a complete job remotely?
Step 1: Click on "Attendances"

Step 2: Click on the "Job Title" line you wish to remote sign-off
Step 3: Click on "Remote Sign Off"

Step 4: Input "Rating", "Review", "Signature" and "signed by"

Step 5: Click on "Save Changes"


Step 2: Click on the "Job Title" line you wish to remote sign-off

Step 3: Click on "Remote Sign Off"

Step 4: Input "Rating", "Review", "Signature" and "signed by"

Step 5: Click on "Save Changes"

Payroll Related Questions
Pay for work done by the Job Seeker at ease with automated calculation
How to check the Payroll?
Step 1: Click on "Payroll"

Step 2: Select the date range you wish to view

Step 3: You can find the tabulated value on the "Net Payable ($)" column


Step 2: Select the date range you wish to view

Step 3: You can find the tabulated value on the "Net Payable ($)" column

How to export the Payroll?
Step 1: Click on "Payroll"

Step 2: Select the date range you wish to view

Step 4: Click on "Download as CSV" to export


Step 2: Select the date range you wish to view

Step 4: Click on "Download as CSV" to export

How to make correction the Payroll
Step 1: Click on "Payroll"

Step 2: Select the date range you wish to view

Step 3: Copy the "ID" number from the entry you wish to edit

Step 4: Click on "Attendances"

Step 5: Select a big enough date range

Step 6: Paste "ID" number in the search bar

Step 7: Click on "Job Title" and edit the timing

*To change the rate, you will need to edit the job

Step 2: Select the date range you wish to view

Step 3: Copy the "ID" number from the entry you wish to edit

Step 4: Click on "Attendances"

Step 5: Select a big enough date range

Step 6: Paste "ID" number in the search bar

Step 7: Click on "Job Title" and edit the timing

*To change the rate, you will need to edit the job