Job Creator Sign-up Questions


Getting started for the first time might be confusing. No worries, we are here to help you out.

Step 1: Visit Jiffy Jobs website
Step 2: Click on "CREATE FREE ACCOUNT" on the header
Step 3: Fill up the registration form


Step 5: Click on "Create Account"
Step 1: Click on your name located on the top right-hand corner after you have logged in
Step 2: Click on "Account"


Step 3: Click on located beside your name to edit your personal information

There are 2 kinds of information you can edit or update, they are :
1) Personal Information
- hiring via personal profile

2) Company Information
- hiring via company profile
Step 1: Click on your name located on the top right-hand corner after you have logged in
Step 2: Click on "Account"


Step 3: Click on located beside your name to edit your personal information
Step 4: Click on "Browse" to select your image

Step 5: Click on "Update"
Step 1: Click on your name located on the top right-hand corner after you have logged in
Step 2: Click on "Account"


Step 3: Click on located beside your name to edit your personal information
Step 4: Type in your new email address

Step 5: Click on "Update"
Step 1: Click on your name located on the top right-hand corner after you have logged in
Step 2: Click on "Account"


Step 3: Click on located beside your name to edit your personal information
Step 4: Type in your new "Password" and "Confirm Password"

Step 5: Click on "Update"
Step 1: Click on your name located on the top right-hand corner after you have logged in
Step 2: Click on "Account"


Step 3: Click on "Edit" under the company section


Step 4: Complete the information needed in the form


Step 5: Click on "Update"

Dashboard Related Questions


Dashboard provides a simplify and quick view for you to monitor or to highlight any action needed.



Job attendances chart show you the overview of today and on-going job attendance status which you have created and assigned to a Job Seeker.

e.g. 11 job seeker is currently attending the job and 1 job seeker is late for the job.

No Show - Not clocked in after the job end time
Completed - Clocked out, signed off and being approved
Late - Not clock in after the job start time
On Going - Clocked in for the job

Tip: You can click on the chart to see the full information in details.

Position activities show you information on your hiring (Position posted for hire).

e.g. 4 new job seeker applying for the position you posted

New Applications - Job Seekers applied (pending for your action) to the position you have created
Withdrawal - Job Seeker with Approved application who request (pending for your action) to drop out from the position

Tip: You can click on the number to see the full information in details.

Job activities show you information on your job scheduling (Job created to be filled).

New Request - Job Seeker requested (pending for your action) to the job you created
Releasing - Job Seeker with an accepted job and wish to drop the job (pending for your action)

Tip: You can click on the number to see the full information in details.

My Position Related Questions


Every hiring starts from defining a position, it roles, responsibilities and remunerations.

Step 1: Click on "My Positions"


Step 2: Fill up the information needed


Status
Open - Visible to Public (everyone can view under "Listing" in their app)
Close - Non-visible to Public (only you and approved Job Seeker can see this position)

Step 3: Click "Submit" to save and complete
Step 1: Click on "My Positions"


Step 2: Click on the position's "Title" that you wish to edit within the 'Position List'


Step 3: Click on the "Edit Position" button in 'Position Detail'
Step 1: Click on "My Positions"


Tip: or click on the number on "Position Activities" in 'Dashboard'

Step 2: Check the "Pending" column under the 'Position List' table


e.g. 3 pending applications under position title 'App Ambassador'
Step 1: Click on "My Positions"


Tip: or click on the number on "Position Activities" in 'Dashboard'

Step 2: Click on the Position "Title" you wish to look at in the 'Position List' table


e.g. 2 pending applications under position title 'Concierge Assistant'

Step 3: Click on "Pending" under 'Status' column


Step 4: Select "Approved" under the 'Choose a new status' drop-down list

Choose a new status
Approved - approve the position application
Mismatched - reject the position application
Withdraw approved* - approve the Job Seeker's request for dropping out in the position
Withdraw rejected* - reject the Job Seeker's request for dropping out in the position
*only applicable when after the Job Seeker initiated a withdrawal request

Step 4: Click on "Save changes"
Step 1: Click on "My Positions"


Step 2: Click on the Position "Title" you wish to stop in the 'Position List' table


Step 3: Click on the "Edit Position" button in 'Position Detail'


Step 4: Select "Close" on 'Status'


Status
Open - Visible to Public (everyone can view under 'Listing' in their app)
Close - Non-visible to Public (only you and approved Job Seeker can see this position)

Step 5: Click "Submit" to save
Step 1: Click on "My Positions"


Step 2: Click on the position's "Title" that you wish to view within the 'Position List' table


Step 3: Click on "Job Seeker's name" in the 'Applications' table


Step 4: View Job Seeker's personal particulars via the "Profile" tab


Step 5: View Job Seeker's past job reviews via the "Timeline" tab

Online Training Related Questions


In-app training and quiz ensure Job Seeker to have sufficient knowledge to execute the job.

Step 1: Click on "My Positions"


Step 2: Click on the Position "Title" you wish to create the training in within the 'Position List' table


Step 3: Click on the "Create Training"


Step 4: Fill in the training content and upload PDF (optional)


Visibility
Public - visible to all approved Job Seekers
Private & Draft - visible to Job Creator only

Step 5: Click on "Save Training"
Step 1: Click on "My Positions"


Step 2: Click on the Position "Title" where the training falls under in the 'Position List' table


Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to edit in 'Training List'


Step 5: Click on "Edit Training"


Step 6: Update the content


Visibility
Public - visible to all approved Job Seekers
Private & Draft - visible to Job Creator only

Step 7: Click on "Save Training"
Step 1: Click on "My Positions"


Step 2: Click on the Position "Title" where the training falls under in the 'Position List' table


Step 3: View "Complete Training" column under 'Applications' table
Step 1: Click on "My Positions"


Step 2: Click on the Position "Title" you wish to create quiz in within the 'Position List' table


Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to edit in 'Training List'


Step 5 : Click on "Create Quiz"


Step 6 : Fill in the Quiz Title, Question, Answers and passing score

*Click on "Add Question" if you want to add more questions

Step 6 : Click on "Save Quiz"
Step 1: Click on "My Positions"


Step 2: Click on the Position "Title" where the quiz is created within the 'Position List' table


Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to edit in 'Training List'


Step 5 : Click on "Edit Quiz"
Step 1: Click on "My Positions"


Step 2: Click on the Position "Title" where the quiz is created within the 'Position List' table


Step 3: Scroll down the 'Position Detail' page to 'Training List'
Step 4: Click on "Training Topic" that you wish to view the quiz result within 'Training List'


Step 5: View results on the "Quiz Results" table

My Jobs Related Questions


Start creating jobs and shifts for your Job Seeker to execute and fulfill.

Step 1: Click on "My Jobs"


Step 2: Click on "Create new job"


Step 3: Select the 'Position' which this Job is for and click "Next"


Step 4: Fill up the fields 'Job Info' and click on the "Submit" button to publish


Visibility
Public - Visible to everyone within the approved position
Private - Visible to Job Creator and approved Job Seeker
Draft - Visible only to Job Creator

Status
Open - Visible to everyone within the approved position
Close - Visible only to Job Creator
Step 1: Click on "My Jobs"


Step 2: Find the job you wish to edit using date range filter or search


Step 3: Click on the "Title" on the row you wish to edit


Step 4: Click on "Edit Job"


Step 5: Edit any field in 'Job Info' and click on the "Save"


Visibility
Public - Visible to everyone within the approved position
Private - Visible to Job Creator and approved Job Seeker
Draft - Visible only to Job Creator

Status
Open - Visible to everyone within the approved position
Close - Visible only to Job Creator
Step 1: Click on "My Jobs"



Step 2: Click the "Title" on the row which has pending job request



Step 3: Click on the "Status" of the Job Seeker on the Request list in Job Detail


Step 4: Select the appropriate option in "Choose a new status"

Status
Pending - Job Seeker requested for the job
Approved - Job Creator approved or assigned the Job Seeker to the job
Mismatch - Job Creator reject or remove Job Seeker to the job
Release approved - Job Seeker's request to drop the job is being accepted by Job Seeker
Release rejected - Job Seeker's request to drop the job is being rejected

Step 5: Click on "Save Changes
Step 1: Click on "My Jobs"


Step 2: Find the job you wish to assign someone to using date range filter or search


Step 3: Click on the "Title" on the row you wish to edit


Step 4: Click on the "Assign" button


Step 5: Select Job Seeker name from the 'Job Seeker List'

Message - highlight any conflict between the selected job seeker with the job

Step 6: Select "Next" to confirm
Step 1: Click on "My Jobs"


Step 2: Find the job you wish to edit using date range filter or search


Step 3: Click on the "Title" on the row you wish to edit


Step 4: Click on "Edit Job"


Step 5: Select "Close" in "Status"


Step 6: Select "Submit" to save


Step 7: "Mismatch" all "Approved" Job Seekers on the 'Requests' table (if any)

Attendances Related Questions


Monitor and review Job Seekers performance.

Step 1: Click on "Attendances"


Step 2: Filter the Date Range

*Default = Today

Step 3 : You may refine the data with the search bar


Step 1: Click on "Attendances"


Step 2: Under 'Total Break (min)' column. If there is a "Coffee" icon, it represents that the Job Seeker is currently on a break
Step 1: Click on "Attendances"


Step 2: Click on the "Job Title" line you wish to edit

Step 3: Edit the respective fields

*Status, Date, Time, Rating, Review, Signature, and Signed By are editable

Step 4: Click on "Save Changes"
Step 1: Click on "Attendances"


Step 2: Click on the "Job Title" line you wish to remote sign-off

Step 3: Click on "Remote Sign Off"


Step 4: Input "Rating", "Review", "Signature" and "signed by"


Step 5: Click on "Save Changes"

Payroll Related Questions


Pay for work done by the Job Seeker at ease with automated calculation

Step 1: Click on "Payroll"


Step 2: Select the date range you wish to view


Step 3: You can find the tabulated value on the "Net Payable ($)" column
Step 1: Click on "Payroll"


Step 2: Select the date range you wish to view


Step 4: Click on "Download as CSV" to export
Step 1: Click on "Payroll"


Step 2: Select the date range you wish to view


Step 3: Copy the "ID" number from the entry you wish to edit


Step 4: Click on "Attendances"


Step 5: Select a big enough date range


Step 6: Paste "ID" number in the search bar


Step 7: Click on "Job Title" and edit the timing

*To change the rate, you will need to edit the job