Terms of Service
Please read the Terms of Service carefully as they contain important information about your legal rights, remedies and obligations.
By accessing or using the Jiffy Platform, you agree to comply with and be bound by these Terms of Service.
Last Updated: [25 May 2019]
These Terms of Service (“Terms“) constitute a legally binding agreement (“Agreement“) between you and Jiffy (as defined below) governing your access to and use of the Jiffy website, including any subdomains thereof, and any other websites through which Jiffy makes its services available (collectively, “Site“), our mobile, tablet and other smart device applications, and application program interfaces (collectively, “Application“) and all associated services (collectively, “Jiffy Services“). The Site, Application and Jiffy Services together are hereinafter collectively referred to as the “Jiffy Platform”.
When these Terms mention “Jiffy,” “we,” “us,” or “our,” it refers to the Jiffy Jobs Pte Ltd you are contracting with.
Any and all payment processing services through or in connection with your use of the Jiffy Platform are provided to you by one or more Jiffy Services as set out in the Payments Terms of service (“Payments Terms“).
Job Creator (as defined below) alone are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their Position(s) (as defined below) and request for the Job(s) (as defined below) (collectively referred to as “Listings”).
1. Scope of Jiffy Platform
1.1 The Jiffy Platform is an online marketplace that enables registered users (“Users”) and certain third parties who offer work or job (Users and third parties who offer work or job are “Job Creator” and the work and job they offer are “Job(s)”) to be listed on the Jiffy Platform as a recruitment post (“Position(s)”) and to communicate and transact directly with Users that are seeking to apply such Position(s) or/and request the Job(s) (Users who apply the Position(s) or request the Job(s) are “Job Seeker”).
1.2 As the provider of the Jiffy Platform, Jiffy does not sell, resell, control or manage any Position or Job by other Job Creator. Job Creator alone are responsible for their posted Position and Job. When Users accept, approve, apply or request, they are entering into a contract directly with each other. Jiffy is not and does not become a party to or other participant in any contractual relationship between Users, nor is Jiffy an outsource, recruitment or headhunter agency. Jiffy is not acting as an agent in any capacity for any Users, except as specified in the Payments Terms.
1.3 While we may help facilitate the resolution of disputes, Jiffy has no control over and does not guarantee
(i) the existence, quality, safety, suitability, or legality of any Listings,
(ii) the truth or accuracy of any Listing descriptions, Ratings, Reviews, or other User Content (as defined below),
(iii) the performance or conduct of any Users or third party.
(iii) Jiffy does not endorse any Users, Position or Job.
Any references to the Users being “verified” (or similar language) only indicate that the Users has completed a relevant verification or identification process and nothing else. Any such description is not an endorsement, certification or guarantee by Jiffy about any Users, including of the Users’ identity or background or whether the User is trustworthy, safe or suitable. You should always exercise due diligence and care when accepting, applying, assigning or requesting the Listings and Job Seeker, or communicate and interact with other Users, whether online or in person.
1.4 If you choose to use the Jiffy Platform as a Job Seeker, your relationship with Jiffy is limited to being an independent, third-party, and not an employee, agent, joint venturer or partner of Jiffy for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of Jiffy. Jiffy does not, and shall not be deemed to, direct or control you generally or in your performance under these Terms specifically.
1.5 To promote the Jiffy Platform and to increase the exposure of Position(s) to potential Job Seekers and other User Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements. To assist Users who speak different languages, Listings and other User Content may be translated, in whole or in part, into other languages. Jiffy cannot guarantee the accuracy or quality of such translations and Users are responsible for reviewing and verifying the accuracy of such translations.
1.6 The Jiffy Platform may contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy policies. Jiffy is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by Jiffy.
1.7 Due to the nature of the Internet, Jiffy cannot guarantee the continuous and uninterrupted availability and accessibility of the Jiffy Platform. Jiffy may restrict the availability of the Jiffy Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the Jiffy Platform. Jiffy may improve, enhance and modify the Jiffy Platform and introduce new Jiffy Services from time to time.
2. Eligibility, Using the Jiffy Platform, Users Verification
2.1 You must be at least in legal age (18 years and older in Singapore) and able to enter into legally binding contracts or to be in a legal age working (13 years and older in Singapore) for a Job Creator in order to access and use the Jiffy Platform or register a Jiffy Account. By accessing or using the Jiffy Platform you represent and warrant that you are at legal age and have the legal capacity and authority to enter into a contract or take up employment.
2.2 Jiffy may make access to and use of the Jiffy Platform, or certain areas or features of the Jiffy Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Ratings or Reviews thresholds, or a User’s listing, application, request and cancellation history.
2.3 Users verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any User’s identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable law, we may, but have no obligation to
(i) ask Users to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Users,
(ii) screen Users against third party databases or other sources and request reports from service providers, and
(iii) where we have sufficient information to identify a User, obtain reports from public records of criminal convictions or an equivalent version of background checks in your local jurisdiction (if available).
2.4 The access to or use of certain areas and features of the Jiffy Platform may be subject to separate policies or guidelines, or may require that you accept additional terms and conditions. If there is a conflict between these Terms and the terms and conditions applicable to a specific area or feature of the Jiffy Platform, the latter terms and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise.
2.5 If you access or download the Application from the Apple App Store, you agree to Apple’s Licensed Application End User License Agreement. Some areas of the Jiffy Platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the Google Maps/Google Earth Additional Terms of Service.
3. Modification of these Terms
Jiffy reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Jiffy Platform and update the “Last Updated” date at the top of these Terms. We will also provide you with notice of the modifications by any form of notification at least thirty (30) days before the date they become effective. If you disagree with the revised Terms, you may terminate this Agreement with immediate effect. We will inform you about your right to terminate the Agreement in the notification. If you do not terminate your Agreement before the date the revised Terms become effective, your continued access to or use of the Jiffy Platform will constitute acceptance of the revised Terms.
4. Account Registration
4.1 You must register an account (“Jiffy Account“) to access and use certain features of the Jiffy Platform, such as creating, posting, applying, approving, accepting, assigning and requesting the Listings. If you are registering a Jiffy Account for a company or other legal entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.
4.2 You can register a Jiffy Account using your personal particulars and creating a password, or through your account with certain third-party social networking services, such as Facebook or Google (“SNS Account“).
4.3 You must provide accurate, current and complete information during the registration process and keep your Jiffy Account and public Jiffy Account profile page information up-to-date at all times.
4.4 You may not register more than one (1) Jiffy Account unless Jiffy authorizes you to do so. You may not assign or otherwise transfer your Jiffy Account to another party.
4.5 You are responsible for maintaining the confidentiality and security of your Jiffy Account credentials and may not disclose your credentials to any third party. You must immediately notify Jiffy if you know or have any reason to suspect that your credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Jiffy Account. You are liable for any and all activities conducted through your Jiffy Account, unless such activities are not authorized by you and you are not otherwise negligent (such as failing to report the unauthorized use or loss of your credentials).
4.6 Jiffy may enable features that allow you to authorize other Users or certain third parties to take certain actions that affect your Jiffy Account. For example, we may allow eligible Users or certain third parties to manage their Listings on behalf of other Users, or we may allow Job Creator to add other Users as Co-Job Creator (Users who are appointed by Job Creator to manage the Listings) to help manage their Listings. These features do not require that you share your credentials with any other person. No third party is authorized by Jiffy to ask for your credentials, and you shall not request the credentials of other Users.
5.1 Jiffy may, at its sole discretion, enable Users to
(i) create, upload, post, send, receive and store content, such as text, photos, audio, video, or other materials and information on or through the Jiffy Platform (“User Content“); and
(ii) access and view User Content and any content that Jiffy itself makes available on or through the Jiffy Platform, including proprietary Jiffy content and any content licensed or authorized for use by or through Jiffy from a third party (“Jiffy Content” and together with User Content, “Collective Content“).
5.2 The Jiffy Platform, Jiffy Content, and User Content may in its entirety or in part be protected by copyright, trademark, and/or other laws of Singapore and other countries. You acknowledge and agree that the Jiffy Platform and Jiffy Content, including all associated intellectual property rights, are the exclusive property of Jiffy and/or its licensors or authorizing third-parties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Jiffy Platform, Jiffy Content or User Content. All trademarks, service marks, logos, trade names, and any other source identifiers of Jiffy used on or in connection with the Jiffy Platform and Jiffy Content are trademarks or registered trademarks of Jiffy in Singapore and abroad. Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the Jiffy Platform, Jiffy Content, and/or Collective Content are used for identification purposes only and may be the property of their respective owners.
5.3 You will not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Jiffy Platform or Collective Content, except to the extent you are the legal owner of certain User Content or as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Jiffy or its licensors, except for the licenses and rights expressly granted in these Terms.
5.4 Subject to your compliance with these Terms, Jiffy grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to
(i) download and use the Application on your personal or assigned work device(s); and
(ii) access and view any Collective Content made available on or through the Jiffy Platform and accessible to you, solely for your personal and non-commercial use.
5.5 By creating, uploading, posting, sending, receiving, storing, or otherwise making available any User Content on or through the Jiffy Platform, you grant to Jiffy a non-exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to such User Content to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such User Content to provide and/or promote the Jiffy Platform, in any media or platform. Unless you provide specific consent, Jiffy does not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to use or exploit your User Content.
5.6 Users are responsible for ensuring that your Listings information is accurately represented and you will stop using that User Content on or through the Jiffy Platform if they no longer accurately represent your Listings, if you stop the Listings or if your Jiffy Account is terminated or suspended for any reason. You acknowledge and agree that Jiffy shall have the right to use any User Content in the Listings for advertising, marketing and/or any other business purposes in any media or platform, whether in relation to your Listings or otherwise, without further notice or compensation to you. Where Jiffy is not the exclusive owner of the User Content, by using such User Content on or through the Jiffy Platform, you grant to Jiffy an exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to use such User Content for advertising, marketing and/or any other business purposes in any media or platform, whether in relation to your Listings or otherwise, without further notice or compensation to you. Jiffy in turn grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to use Jiffy Content outside of the Jiffy Platform solely for your personal and non-commercial use.
5.7 You are solely responsible for all User Content that you make available on or through the Jiffy Platform. Accordingly, you represent and warrant that:
(i) you either are the sole and exclusive owner of all User Content that you make available on or through the Jiffy Platform or you have all rights, licenses, consents and releases that are necessary to grant to Jiffy the rights in and to such User Content, as contemplated under these Terms; and
(ii) neither the User Content nor your posting, uploading, publication, submission or transmittal of the User Content or Jiffy’s use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
5.8 You will not post, upload, publish, submit or transmit any User Content that:
(i) is fraudulent, false, misleading (directly or by omission or failure to update information) or deceptive;
(ii) is defamatory, libelous, obscene, pornographic, vulgar or offensive;
(iii) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group;
(iv) is violent or threatening or promotes violence or actions that are threatening to any other person;
(v) promotes illegal or harmful activities or substances; or
(vi) violates any other Jiffy policy.
Jiffy may, without prior notice, remove or disable access to any User Content that Jiffy finds to be in violation of these Terms or Jiffy’s then-current Policies, or otherwise may be harmful or objectionable to Jiffy, its Users, third parties, or property.
6.1 Users may provide each other Private and/or Confidential Information, such as but not limited to proprietary data or information, or personal data. You acknowledge that you will only use these Private and/or Confidential Information for the purposes of fulfilling the Jobs under these Terms.
6.2 Users are responsible for the permit of your employees, officers, representatives, contractors, agents or any third-party access to the Private and/or Confidential Information to the extent that a third-party need to know for the purposes of fulfilling the Jobs under these Terms.
6.3 As a User, you undertake to observe the following:
(i) To keep any Private and/or Confidential Information confidential;
(ii) To ensure the reasonable security of the Private and/or Confidential Information;
(iii) To destroy any copies of the Private and/or Confidential Information in your possession at a reasonable time after the conclusion of your obligations under these Terms.
7. Service Fees and Payment Terms
7.1 Jiffy may charge fees to Job Creators (“Job Creator Fees“) and/or Job Seekers (“Job Seeker Fees“) (collectively, “Service Fees“) in consideration for the use of the Jiffy Platform. More information about when Service Fees apply and how they are calculated can be found on our pricing page.
7.2 Any applicable Service Fees (including any applicable Taxes) will be make known to Job Creator or Job Seeker prior to posting or requesting the Listings. Jiffy reserves the right to change the Service Fees at any time, and will provide Users adequate notice of any fee changes before they become effective.
7.3 You are responsible for paying any Service Fees that you owe to Jiffy. The applicable Service Fees (including any applicable Taxes) are collected by Jiffy. Except as otherwise provided on the Jiffy Platform, Service Fees are non-refundable.
7.4 Users shall pay Jiffy applicable Service Fees, at the rate set out in pricing page.
7.5 All Service Fees payable by the Job Seekers will be collected or deducted from the payment receivable on their payment day from the Job Creators.
8. Terms specific for Job Creators
8.1 Terms applicable to all Listings
8.1.1 When creating the Listings through the Jiffy Platform you must
(i) provide complete and accurate information about your Listings (such as description, date, time, location, payment and availability),
(ii) disclose any deficiencies, restrictions (such as company policy, penalty and compensation clause) and requirements that apply (such as minimum age, proficiency or fitness requirements) and
(iii) provide any other pertinent information requested by Jiffy. You are responsible for keeping your Listings information up-to-date at all times.
8.1.2 You are solely responsible for setting the payout amount (“Rate”) for your Listings. Once a Job Seeker is being accepted or being assigned by you or your authorised User to your Listings, you may not request that the Job Seeker accept a lower Rate than in the accepted request.
8.1.3 Any terms and conditions included in your Listings, in particular in relation to cancellations, must not conflict with these Terms or the relevant Cancellation Policy for your Listing.
8.1.4 Pictures, animations or videos (collectively, “Images“) used in your Listings must accurately reflect the quality and condition of your Listing. Jiffy reserves the right to require that Listings have a minimum number of Images of a certain format, size and resolution.
8.1.5 The placement and ranking of Listings in search results on the Jiffy Platform may vary and depend on a variety of factors, such as Job Seeker search parameters and preferences, Job Creator requirements, Rate and availability, accuracy of the description, cancellation history, Reviews and Ratings.
8.1.7 When you accept or approved the Listings request by Job Seeker, you are entering into a legally binding agreement with the Job Seeker and are required to provide your Listing to the Job Seeker as described in your Listing when the request is made. You also agree to pay the applicable Job Creator Fee, Service Fees, Rate and any applicable Taxes.
9. Terms specific for Job Seekers
9.1 Terms applicable to all Listings application and request
9.1.1 Subject to meeting any requirements (such as completing any verification processes) set by Jiffy and/or the Job Creator, you can apply or request the Listings available on the Jiffy Platform by following the respective process. All applicable fees, deducibles , security deposit (if applicable), Job Seeker Fee and any applicable taxes (collectively, “Total Fees”) will be presented to you prior to the application or request to the Listing. You agree to pay the Total Fees for any application and request in connection with your Jiffy Account.
9.1.2 Upon confirmation (accepted or approved) from Jiffy Platform or Job Creator, a legally binding agreement is formed between you and your Job Creator, subject to any additional terms and conditions of the Job Creator that apply, including in particular the applicable Cancellation Policy and any rules and restrictions specified in the Listings. Jiffy will collect the Total Fees at a timely fashion pursuant to the Payments Terms.
9.2 Request and Accept Job(s)
8.2.1 You understand that once a Job request that have been accepted (“Accepted Job”), it is a limited license granted to you by the Job Creator to execute and perform the Job, in accordance with your agreement with the Job Creator.
9.2.2 You agree to use your best endeavors and exercise proper care in providing your services under this Agreement. Once your requested Job is accepted by the Job Creator, you must provide your availability to undertake the Job after receiving a notification from Jiffy Platform or Job Creator.
9.2.3 Once confirmation of the Job(s) is made, no cancellation will be allowed without any valid reason indicated in the Cancellation Policy. In the event of Job cancellation without a valid reason, a reasonable penalty will or can be imposed either by Jiffy or the Job Creator.
9.2.4 You must follow the behaviour and task execution guideline set by Jiffy and Job Creator.
9.2.5 You will take full responsibility on any assets and valuable handed over by Job Creator for the Job execution purpose.
10. Listing Modifications, Cancellations, No Show and Non Fulfillment
10.1 Job Creators and Job Seekers are responsible for any modifications to the Listings that they make via the Jiffy Platform (“Listing Modifications“).
10.2 Job Creators and Job Seekers can cancel an approved, assigned or accepted Listing at any time pursuant to the Listing’s Cancellation Policy. The cancellation fee will be applied pursuant to the Cancellation Policy and Service Fees.
10.3 If a Job Creator cancels an accepted or assigned Job, Jiffy may post a review on the Listings cancelled by the Job Creator indicating that the Listings was cancelled. In addition, Jiffy may
(i) keep the Listings unavailable and/or
(ii) impose a cancellation fee, unless the Job Creator has a valid reason for cancelling the booking pursuant or has legitimate concerns about the Job Seeker’s behaviour.
10.5 In certain circumstances, Jiffy may decide, in its sole discretion, that it is necessary to cancel an accepted Job or
(i) where Jiffy believes in good faith, while taking the legitimate interests of both parties into account, this is necessary to avoid significant harm to Jiffy, other Users, third parties or property, or
(ii) for any of the reasons set out in these Terms.
10.6 If a Job Seeker did not show up and perform an accepted Job (“No Show”), Jiffy and Job Creator can post a review on the Job Seeker indicating the No Show to other Users. Reasonable cost of damage, deductibles and penalty can be claimed from the Job Seeker by Job Creator, in accordance to the agreement with the Job Creator which do not violate these Terms.
10.7 If a Job Seeker did not fully perform an accepted Job (“Non Fulfillment”) as per the agreement with the Job Creator, Jiffy and Job Creator can post a review on the Job Seeker indicating the Non Fulfillment to other Users. Reasonable cost of damage, deductibles and penalty can be claimed from the Job Seeker by Job Creator, in accordance to the agreement with the Job Creator which do not violate these Terms.
11. Ratings and Review
11.1 Within a certain time frame after completing a Job, Job Seekers and Job Creators can leave a public review (“Review”) and submit a rating (“Rating”) about each other. Ratings or Reviews reflect the opinions of individual Users and do not reflect the opinion of Jiffy. Ratings and Reviews are not verified by Jiffy for accuracy and may be incorrect or misleading.
11.2 Ratings and Reviews by Job Seekers and Job Creators must be accurate and may not contain any offensive or defamatory language. Ratings and Reviews are subject to Section 5 and must comply with Jiffy’s Content Policy.
11.3 Users are prohibited from manipulating the Ratings and Reviews system in any manner, such as instructing a third party to write a positive or negative Review about other Users.
11.4 Ratings and Reviews are part of a User’s public profile and may also be surfaced elsewhere on the Jiffy Platform together with other relevant information such as number of Listing, number of cancellations and other information.
12. Claim, Damage and Disputes between Users
12.1 If Job Creator or Job Seeker claims and provides evidence that you as a Job Creator or Job Seeker have created damage to the other party’s personal or other property (“Damage Claim“), you can seek reasonable payment from the other party personally and privately according to your prior agreement between the Users.
12.2 Jiffy is not obligated or responsible to handle any disputes between Users
13. Rounding off
Jiffy generally supports payment amounts that are payable from or to Job Seekers and Job Creators to the smallest unit supported by a given currency. Where Jiffy’s third-party payment services provider does not support payments in the smaller unit supported by a given currency, Jiffy may, in its sole discretion, round up or round down amounts that are payable from or to Job Seekers or Job Creators to the nearest whole functional base unit in which the currency is denominated (i.e. to the nearest dollar, Malaysia Ringgit or other supported currency); for example, Jiffy may round up an amount of $119.50 to $120.00, and round down an amount of $121.49 to $120.00.
14. Independence of Users
Users shall act as an independent individual and shall not be deemed as an employee of Jiffy in the performance of Jiffy’ obligations pursuant to this Agreement. Nothing in this Agreement shall render the Users an employee, worker, agent or partner of Jiffy and the Users shall not hold himself/herself out as such.
15. Prohibited Activities
15.1 You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Jiffy Platform. In connection with your use of the Jiffy Platform, you will not and will not assist or enable others to:
- breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms and Policies;
- use the Jiffy Platform or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Jiffy endorsement, partnership or otherwise misleads others as to your affiliation with Jiffy;
- use the Jiffy Platform in connection with the distribution of unsolicited commercial messages (“spam”);
- offer, as a Job Creator, any Listings that you do not yourself own or have permission to make available through the Jiffy Platform;
- contact other Users for any purpose other than asking a question related to your own Listings or the User’s use of the Jiffy Platform, including, but not limited to, recruiting or otherwise soliciting any Users to join third-party services, applications or websites, without our prior written approval;
- request, accept or make any payment for Service Fees outside of the Jiffy Platform or Jiffy. If you do so, you acknowledge and agree that you:
(i) would be in breach of these Terms;
(ii) accept all risks and responsibility for such payment, and
(iii) hold Jiffy harmless from any liability for such payment;
- discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any violent, harmful, abusive or disruptive behaviour;
- misuse or abuse any Listings determined by Jiffy in its sole discretion.
- use, display, mirror or frame the Jiffy Platform or Collective Content, or any individual element within the Jiffy Platform, Jiffy’s name, any Jiffy trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Jiffy Platform, without Jiffy’s express written consent;
- dilute, tarnish or otherwise harm the Jiffy brand in any way, including through unauthorized use of Collective Content, registering and/or using Jiffy or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domain names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Jiffy domains, trademarks, taglines, promotional campaigns or Collective Content;
- use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Jiffy Platform for any purpose;
- avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Jiffy or any of Jiffy’s providers or any other third party to protect the Jiffy Platform;
- attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Jiffy Platform;
- take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Jiffy Platform;
- violate or infringe anyone else’s rights or otherwise cause harm to anyone.
15.2 You acknowledge that Jiffy has no obligation to monitor the access to or use of the Jiffy Platform by any Users or to review, disable access to, or edit any User Content, but has the right to do so to
(i) operate, secure and improve the Jiffy Platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes);
(ii) ensure Users’ compliance with these Terms;
(iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body;
(iv) respond to User Content that it determines is harmful or objectionable; or
(v) as otherwise set forth in these Terms. Users agree to cooperate with and assist Jiffy in good faith, and to provide Jiffy with such information and take such actions as may be reasonably requested by Jiffy with respect to any investigation undertaken by Jiffy or a representative of Jiffy regarding the use or abuse of the Jiffy Platform.
15.3 If you feel that any Users you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who
(i) engages in offensive, violent or sexually inappropriate behaviour,
(ii) you suspect of stealing from you, or
(iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Jiffy by contacting us with your police station and report number (if available). You agree that any report you make will not obligate us to take any action (beyond that required by law, if any).
16. Term and Termination, Suspension and other Measures
16.1 This Agreement shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for subsequent 30-day terms until such time when you or Jiffy terminate the Agreement in accordance with this provision.
16.2 You may terminate this Agreement at any time by sending us an email. If you cancel your Jiffy Account as a Job Creator, any approved and accepted Listing(s) will be automatically cancelled and your Job Seekers will be notified, any applicable deductible, cost of damage or penalty will depend upon the terms of the Listing’s Cancellation Policy. If you cancel your Jiffy Account as a Job Seeker, any accepted Job(s) and approved Position(s) will be automatically cancelled and any applicable deductible, cost of damage or penalty will depend upon the terms of the Listing’s Cancellation Policy and your prior agreement with the Job Creator.
16.3 Jiffy may immediately, without notice, terminate this Agreement and/or stop providing access to the Jiffy Platform if
(i) you have materially breached your obligations under these Terms, the Payments Terms, our Policies,
(ii) you have violated applicable laws, regulations or third party rights, or
(iii) Jiffy believes in good faith that such action is reasonably necessary to protect the personal safety or property of Jiffy, its Users, or third parties (for example in the case of fraudulent behavior of a Users).
16.4 In addition, Jiffy may take any of the following measures
(i) to comply with applicable law, or the order or request of a court, law enforcement or other administrative agency or governmental body, or if
(ii) you have breached these Terms, the Payments Terms, our Policies, applicable laws, regulations, or third party rights,
(iii) you have provided inaccurate, fraudulent, outdated or incomplete information during the Jiffy Account registration, Listing process or thereafter,
(iv) you and/or your Listings or User Content at any time fail to meet any applicable quality or eligibility criteria,
(v) you have repeatedly received poor Ratings or Reviews or Jiffy otherwise becomes aware of or has received complaints about your performance or conduct,
(vi) you have repeatedly cancelled accepted Job or failed to respond to application or requests without a valid reason, or
(vii) Jiffy believes in good faith that such action is reasonably necessary to protect the personal safety or property of Jiffy, its Users, or third parties, or to prevent fraud or other illegal activity:
- refuse to surface, delete or delay any Listings, Ratings, Reviews, or other User Content;
- cancel any pending, approved or accepted Listing;
- limit your access to or use of the Jiffy Platform;
- temporarily or permanently revoke any special status associated with your Jiffy Account;
- temporarily or in case of severe or repeated offences permanently suspend your Jiffy Account and stop providing access to the Jiffy Platform.
In the case of non-material breaches and where appropriate, you will be given notice of any intended measure by Jiffy and an opportunity to resolve the issue to Jiffy’s reasonable satisfaction.
16.5 If we take any of the measures described above
(i) we may cancel all your existing Job(s) and/or Position(s)
(ii) you will need to compensate any Damage Claim, deductible and penalty in pursuant to the Cancellation Policy.
15.6 When this Agreement has been terminated, you are not entitled to a restoration of your Jiffy Account or any of your User Content. If your access to or use of the Jiffy Platform has been limited or your Jiffy Account has been suspended or this Agreement has been terminated by us, you may not register a new Jiffy Account or access and use the Jiffy Platform through a Jiffy Account of other Users.
16.7 If you or we terminate this Agreement, the clauses of these Terms that reasonably should survive termination of the Agreement will remain in effect.
If you choose to use the Jiffy Platform or Collective Content, you do so voluntarily and at your sole risk. The Jiffy Platform and Collective Content is provided “as is” without warranty of any kind, either express or implied.
You agree that you have had whatever opportunity you deem necessary to investigate the Jiffy Services, laws, rules, or regulations that may be applicable to your Listings you are receiving and that you are not relying upon any statement of law or fact made by Jiffy relating to a Listing.
If we choose to conduct identity verification or background checks on any Users, to the extent permitted by applicable law, we disclaim warranties of any kind, either expressed or implied, that such checks will identify prior misconduct by a Users or guarantee that a Users will not engage in misconduct in the future.
You agree that some Listings may carry inherent risk, and by participating in such Listing, you choose to assume those risks voluntarily. For example, some Listing may carry risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to participate in those Listing. You assume full responsibility for the choices you make before, during and after your participation in a Listing. If you are engaged a minor as a Job Seeker, you are solely responsible for the supervision of that minor throughout the duration of your Listing and to the maximum extent permitted by law, you agree to release and hold harmless Jiffy from all liabilities and claims that arise in any way from any injury, death, loss or harm that occurs to that minor during the Listing or in any way related to your Listing.
The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.
You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Jiffy Platform and Collective Content, your posting, review or comment of any Listing via the Jiffy Platform, your application or request on any Listing, participation in any or use of any Listing, or any other interaction you have with other Users whether in person or online remains with you. Neither Jiffy nor any other party involved in creating, producing, or delivering the Jiffy Platform or Collective Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with
(i) these Terms,
(ii) from the use of or inability to use the Jiffy Platform or Collective Content,
(iii) from any communications, interactions or meetings with other Users or other persons with whom you communicate, interact or meet with as a result of your use of the Jiffy Platform, or
(iv) from your posting, application or request of a Listing, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Jiffy has been informed of the possibility of such damages, even if a limited remedy set forth herein is found to have failed of its essential purpose.
You agree to release, defend (at Jiffy’s option), indemnify, and hold Jiffy and its affiliates and subsidiaries, including but not limited to their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with
(i) your breach of these Terms or our Policies
(ii) your improper use of the Jiffy Platform or any Jiffy Services,
(iii) your interaction with any Users, participation in a Listing, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, engagement, participation or use,
(iv) Jiffy’s collection and remittance of employment benefit(s), or
(v) your breach of any laws, regulations or third party rights.
20. Dispute Resolution
20.1 If a dispute arises regarding this Agreement, it shall first be settled through mutual discussion. Any party may give the other party written notice of any dispute not resolved in the normal course of business. Within twenty (20) business days after delivery of the disputing party’s notice, the executives or any persons authorized to resolve the dispute of both parties will meet at a mutually acceptable time and place, and hereafter as often as they reasonably deem necessary, to attempt to amicably resolve the dispute in good faith. All reasonable requests for information made by one party to the other will be honored. All negotiations pursuant to this clause are confidential. If the parties continue to be unable to resolve the dispute within twenty (20) business days from the first meeting, either party may initiate litigation in the courts in Singapore.
20.2 This Agreement shall be interpreted and governed by the laws of Singapore.
20.3 This Section 20 will survive any termination of these Terms and will continue to apply even if you stop using the Jiffy Platform or terminate your Jiffy Account.
We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Jiffy Platform (“Feedback“). You may submit Feedback by emailing us, or by other means of communication. Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.
22. Applicable Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the substantive laws of Singapore. The Parties hereby irrevocably submit to the non-exclusive jurisdiction of the courts of Singapore. A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act, Cap 53B of Singapore to enforce any term of this Agreement.
23. General Provisions
23.1 Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, these Terms constitute the entire Agreement between Jiffy and you pertaining to the subject matter hereof, and supersedes any and all prior oral or written understandings or agreements between Jiffy and you in relation to the access to and use of the Jiffy Platform.
23.2 No joint venture, partnership, employment, or agency relationship exists between you and Jiffy as a result of this Agreement or your use of the Jiffy Platform.
23.3 These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.
23.4 If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.
23.5 Jiffy’s failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.
23.6 You may not assign, transfer or delegate this Agreement and your rights and obligations hereunder without Jiffy’s prior written consent. Jiffy may without restriction assign, transfer or delegate this Agreement and any rights and obligations hereunder, at its sole discretion, with 30 days prior notice. Your right to terminate this Agreement at any time remains unaffected.
23.7 Unless specified otherwise, any notices or other communications to Users permitted or required under this Agreement, will be provided electronically and given by Jiffy via email, Jiffy Platform notification, or messaging service (including SMS and Whatsapp). The date of receipt will be deemed the date on which Jiffy transmits the notice.
23.9 If you have any questions about these Terms please email us.