Privacy Policy

Last Updated: [25 May 2019]

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Jiffy Platform and Jiffy Services (both on websites and mobile applications).

If you see an undefined term in this Privacy Policy (such as “Users”, “Position”, “Job”, “Listing”, “Job Creator” or “Job Seeker”), it has the same definition as in our Terms of Service.

When this policy mentions “Jiffy,” “we,” “us,” or “our,” it refers to the company, Jiffy Jobs Pte Ltd, that is responsible for your information under this Privacy Policy (the “Data Controller”).

This Privacy Policy also applies to the Jiffy Services provided to you by Jiffy pursuant to the Payments Terms of in the Terms of Service. When using the Jiffy Services, you will be also providing your information, including personal information, to one or more Jiffy entities, which will also be the Data Controller (the “Data Controller“) of your information related to the payment services, generally depending on your Country of Residence.

1. INFORMATION WE COLLECT

There are three general categories of information we collect.

1.1 Information You Give to Us.

1.1.1 Information that is necessary for the use of the Jiffy Platform.

We ask for and collect the following personal information about you when you use the Jiffy Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.

1.1.2 Information you choose to give us.

You may choose to provide us with additional personal information in order to obtain a better user experience when using Jiffy Platform. This additional information will be processed based on your consent.

1.1.3 Information that is necessary for the use making payment.

The Data Controller needs to collect the following information, as it is necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to make or receive payment:

1.2 Information We Automatically Collect from Your Use of the Jiffy Platform and Payment.

When you use the Jiffy Platform, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Jiffy Platform.

1.3 Information We Collect from Third Parties.

Jiffy may collect information, including personal information, that others provide about you when they use the Jiffy Platform, or obtain information from other sources and combine that with information we collect through the Jiffy Platform. We do not control, supervise or respond for how the third parties providing your information process with your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.

2. HOW WE USE INFORMATION WE COLLECT

We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Jiffy Platform, create and maintain a trusted and safer environment and comply with our legal obligations.

2.1 Provide, Improve, and Develop the Jiffy Platform.  

We process this information given our legitimate interest in improving the Jiffy Platform and our users’ experience with it, and where it is necessary for the adequate performance of the contract with you.

2.2 Create and Maintain a Trusted and Safer Environment.

We process this information given our legitimate interest in protecting the Jiffy Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.

2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing.

We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Jiffy Account.

2.4 How the Information Collected from Payment are used.

The Data Controller processes this information given its legitimate interest in improving the payment process and its users’ experience with it, and where it is necessary for the adequate performance of the contract with you and to comply with applicable laws.

3. SHARING & DISCLOSURE

3.1 With Your Consent.

Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your Jiffy Account or when you participate in promotional activities conducted by Jiffy, partners or third parties.

3.2 Sharing between Users.

To help facilitate interactions between Users, we may need to share certain information, including personal information, with other Users, as it is necessary for the adequate performance of the contract between you and us, as follows:   

We don’t share your billing and payout information with other Users who are not involved in the transaction.  

3.3 Profiles, Position, Posting and other Public Information.

The Jiffy Platform lets you post information, including personal information, that is visible to the general public. For example:

Based on our legitimate interest to promote the Jiffy Platform we may display parts of the Jiffy Platform on sites operated by Jiffy’s business partners, using technologies such as widgets or APIs. If the Position(s) you created are displayed on a partner’s site, information from your public profile page may also be displayed.

The information you share publicly on the Jiffy Platform may be indexed through third-party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.

3.4 Additional Policy from Job Creator.

Job Creator may need to use a third party or third party services to assist with managing their Jobs or Positions. Job Creator may use features on the Jiffy Platform to share information about the Job Seeker with such third party or third party service providers for the purposes of coordinating and managing the Job and Position, or providing other services.

3.5 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights.

Jiffy may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary:

(i) to comply with our legal obligations,

(ii) to comply with the legal process and to respond to claims asserted against Jiffy,

(iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you or any other of our users to legal liability,

(iv) to enforce and administer our Terms of Service, the Payment Terms or other agreements with Users, or

(v) to protect the rights, property or personal safety of Jiffy, its employees, its Users, or members of the public.

These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person’s vital interests or for the purposes of our or a third party’s legitimate interest in keeping the Jiffy Platform secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage.

Where appropriate, we may notify Users about legal requests unless:

(i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or

(ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Jiffy’s property, its Users and the Jiffy’s Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that User about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.

3.6 Service Providers.

Jiffy uses a variety of third-party service providers to help us provide services related to the Jiffy Platform and payment.

For example, service providers may help us:

(i) verify your identity or authenticate your identification documents,

(ii) check information against public databases,

(iii) conduct background or police checks, fraud prevention, and risk assessment,

(iv) perform product development, maintenance and debugging,

(v) allow the provision of the Jiffy Services through platforms and software tools (e.g. through the integration with our APIs), or

(vi) provide customer service, advertising, or payments services. These providers have limited access to your information to perform these tasks on our behalf and are contractually bound to protect and to use it only for the purposes for which it was disclosed and consistent with this Privacy Policy.

Jiffy will need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.

3.7 Corporate Affiliates.

To enable or support us in providing the Jiffy Platform we may share your information, including personal information, within our corporate family of companies (both financial and non-financial entities) that are related by common ownership or control.

Additionally, we share your information, including personal information, with our corporate affiliates in order to support and integrate, promote, and to improve the Jiffy Platform and our affiliates’ services.   

3.8 Social Media Platforms.

Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites and mobile applications or otherwise promote our products and services or the Jiffy Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be if your interest.

The social media platforms with which we may share your personal data are not controlled or supervised by Jiffy. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.

3.9 Government Registration.

In jurisdictions where Jiffy facilitates or requires a registration, notification, permit, or license application of a Job Creator with a local governmental authority through the Jiffy Platform in accordance with local law, we may share information of participating Job Creator with the relevant authority, both during the application process and, if applicable, periodically thereafter, such as the Job Creator’s profile details, position created, number of jobs and transaction details.

3.10 Business Transfers.

If Jiffy undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

3.11 Aggregated Data.

We may also share aggregated information (information about our Users that we combine together so that it no longer identifies or references an individual User) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.

4. OTHER IMPORTANT INFORMATION

4.1 Analyzing your Communications.

We may review, scan, or analyze your communications on the Jiffy Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.

These activities are carried out based on Jiffy’s legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting safety, and improving and ensuring the adequate performance of our services.

4.2 Linking Third Party Accounts.

You may link your Jiffy Account with your account at a third party social networking service. Your contacts on these third-party services are referred to as “Friends.”  When you create this link:

We only collect your information from linked third-party accounts to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent.

4.3 Google Maps/Earth.

Parts of the Jiffy Platform use Google Maps/Earth services, including the Google Maps API(s). Use of Google Maps/Earth is subject to Google Maps/Earth Additional Terms of Use and the Google Privacy Policy.

5. THIRD PARTY PARTNERS & INTEGRATIONS

The Jiffy Platform may contain links to third party websites or services, such as third-party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Jiffy doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Jiffy, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.

6. YOUR RIGHTS

You may exercise any of the rights described in this section before your applicable Data Controller by contacting Jiffy Jobs Pte Ltd. Please note that we may ask you to verify your identity before taking further action on your request.

6.1 Managing Your Information.

You may access and update some of your information through your Profile or Account settings. If you have chosen to connect your Jiffy Account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app. You are responsible for keeping your personal information up-to-date.

6.2 Rectification of Inaccurate or Incomplete Information.

You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your Jiffy Account).

6.3 Data Access and Portability.

In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

6.4 Data Retention and Erasure.

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide our services to you, you can request that we erase your personal information and close your Jiffy Account. Please note that if you request the erasure of your personal information:

6.5 Withdrawing Consent and Restriction of Processing.

Where you have provided your consent to the processing of your personal information by Jiffy, you may withdraw your consent at any time by changing your account or profile settings. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular, where

(i) you contest the accuracy of your personal information;

(ii) the processing is unlawful and you oppose the erasure of your personal information;

(iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or

(iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Jiffy override your own.

6.6 Objection to Processing.

In some jurisdictions, applicable law may entitle you to require Jiffy not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing Jiffy will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.

6.7 Lodging Complaints.

You have the right to lodge complaints about the data processing activities carried out by Jiffy before the competent data protection authorities.

7. SECURITY

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Jiffy Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Jiffy Account, please contact Jiffy Jobs Pte Ltd and report the case.

8. Liability

Under no circumstances will Jiffy be liable for any indirect, incidental, special, punitive or consequential damages whatsoever, including but not limited to loss of revenues, profits or business or business interruption arising out of or in connection with this Privacy Policy, regardless of whether such damages could have been foreseen or prevented by either you or us.

9. CHANGES TO THIS PRIVACY POLICY

Jiffy reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Jiffy Platform and update the “Last Updated” date at the top of this Privacy Policy. We will also provide you with notice of the modification by email at least thirty (30) days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Jiffy Platform will be subject to the revised Privacy Policy.